You can trust that your order will be quickly processed and safely delivered …in a Personal way. 

We can deliver your order anywhere in Jamaica or you can schedule a pickup.  When you place an order we will estimate delivery dates based upon the availability of your item(s), which should be within 3-5 business days following order confirmation.

a. Shipping Charges
No inland USA Shipping charges are applied for items displayed on our webstore.  If your purchase is outside our webstore (ex. amazon.com, ebay, etc), shipping charges will be determined by the vendors website option selected.   Original invoices are required for processing of items.  If request was made for Personal Courier Service to purchase from another site to deliver to our United States address, shipping charges will be as stated on email invoice forwarded by us to you.  Payment must be made for shipping and related charges before collecting of item(s).

b. International Orders
Only Jamaica delivered orders are processed at this time.  Orders may be placed by anyone worldwide but delivery options must include a Jamaican address.   

RETURN, EXCHANGE POLICY, CANCELLATIONS

Our goal is to ensure your complete satisfaction with your purchase.

Return Policy
If you are dissatisfied with your order for any reason, you can return your item(s) for a refund or exchange in the original packaging and state it was received.  Refunds will be as per vendor/store policy and so it is advised that the vendor site be referred.  Personal Courier Service is a facilitator for the easy purchasing of items and we do not charge interest in any item seen on our website.  You will be provided with the original invoices from the vendor of purchase for all related returns, warranty and query.   Due to our personal involvement with you, we will assist in returning your item if return items fall within the guidelines of the vendor policy - at no charge. Duty, if applied must be handled by the customer and is not refunded at any time.  If the return of custom duty is an issue, please call Jamaica Customs and query based on your receipt handed to you.  Any claims for damaged order or missing items must be received within 2 business days of receipt of package.  Exchange will be made within seven days providing availability of replacement.

In case the following conditions are not met, pcs.mywebhome.ca reserves the right to charge 15% restocking fee or refuse the return.

--the item(s) must be returned for refund or exchange within 15 days of original purchase
--items and packaging must be received in new condition
--the original manufacture's packaging must not be damaged
--packaging must include all original items, manuals etc.
--Return Authorization Number must be clearly marked on the shipping box- if applied
--return package must include copy of the original invoice or sale receipt

Before returning package you need to contact pcs.mywebhome.ca to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed below or e-mail pcs@mywebhome.ca

Cancellations
If you would like to cancel your order, you can do so provided that the order has not yet been purchased.  If the item you want to cancel has been purchased, the order cannot be canceled. However, you can return the item for a refund. See our Return policy. 

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Return Address:                                          USA Shipping Address:
Personal Courier Service                           ' Your Name'                      
19 Westminster Crescent                           5503 Mulberry Drive
Kingston 10                                                   Tamarac FL 33319
Telephone (876)871-6653                         USA
E-mail: pcs@mywebhome.ca